Privacy & Data Collection Policy
At ChardhamHeliYatra, we value your privacy and are committed to protecting the personal information you share with us.
This Privacy & Data Collection Policy explains what information we collect, how we use it, and the choices available to you.
Information We Collect
When you contact us or submit an enquiry, we may collect:
- Full Name
- Mobile Number
- Email Address
- City or State
- Travel Dates
- Number of Travelers
- Package Preferences
- Any information voluntarily shared through enquiry forms, WhatsApp, email, or phone calls.
During booking, additional travel-related information may be collected only when necessary to complete your reservation.
How We Collect Information
Information may be collected through:
- Website enquiry forms
- Contact forms
- Phone calls
- WhatsApp conversations
- Email communication
- Online booking requests
- Cookies and website analytics tools
Why We Collect Your Information
We collect personal information to:
- Respond to your enquiries
- Provide travel quotations
- Process bookings
- Coordinate travel services
- Share booking confirmations
- Send travel updates
- Improve our website and customer experience
- Meet legal and regulatory requirements
We collect only the information reasonably necessary for these purposes.
Cookies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Remember user preferences
- Measure website performance
- Analyse visitor traffic
- Improve marketing campaigns
You can control or disable cookies through your browser settings. Some website features may not function properly if cookies are disabled.
Google Analytics & Advertising
We may use Google Analytics, Google Ads, Google Tag Manager, Meta Pixel, and similar tools to understand website performance and improve advertising effectiveness.
These services may collect information such as:
- Browser type
- Device information
- IP address
- Approximate location
- Pages visited
- Time spent on the website
- Referring websites
These tools use cookies in accordance with their own privacy policies.
Information Sharing
We do not sell, rent, or trade your personal information.
Information may be shared only when necessary with trusted travel partners such as:
- Helicopter operators
- Hotels
- Transport providers
- Government authorities where legally required
- Payment service providers
- Technology service providers assisting in website operations
Such sharing is limited to the information necessary for providing requested services.
Data Security
We use reasonable administrative and technical measures to protect personal information from unauthorized access, misuse, alteration, or disclosure.
Although we strive to protect your information, no internet transmission or electronic storage method is completely secure.
Your Choices
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your details
- Request deletion of your information where legally permissible
- Opt out of promotional communications
Operational messages relating to confirmed bookings may still be sent when necessary.
Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for their privacy practices or content. Users should review their respective privacy policies before sharing information.
Children's Privacy
Our services are not intended for children under the age of 18 without the involvement of a parent or legal guardian.
Policy Updates
We may revise this Privacy & Data Collection Policy from time to time. Updated versions will be published on this page with the revised effective date.
Contact Us
For any questions regarding this Privacy & Data Collection Policy or your personal information, please contact us through the contact details available on ChardhamHeliYatra.com.
